Education courses policies and procedures
im电竞app官方网站 are committed to ensure that candidates have the best learning experience on any of our courses delivered within our Education programme.
All tutors and assessors who deliver for us as a recognised centre are guided by our education courses policies and procedures.
Policies and procedures can be found on this page.
Course Booking information
Course Fees must be paid up front. If you are having your course paid for by a Charter Standard club, a signed letter on headed notepaper confirming payment must be submitted with your FAN and course information. Please make cheques payable to im电竞app官方网站.
Cancellations more than 14 days before the course start date are eligible for a 75% refund. Cancellations between 14 and 7 days are eligible for a 50% refund and cancellations less than 7 days before the course start date are eligible for a refund of 25%. Learners, who fail to notify im电竞app官方网站 of their non-attendance prior to the course start date, or cancel on the day are not eligible for any refund, and not eligible for a transfer to another course.
Get In Touch
For further information please contact
Phone: 0191 2700 700
im电竞app官方网站 Transfer Policy
Transfers to alternative courses more than 14 days before the course start date are charged at 25% of your course fee. Transfers to alternative courses between 14 and 7 days prior to the course start date are subject to 50% additional course fee. Transfers to alternative courses within 7 days of the course start date are subject to 75% additional course fee. Transfers on the day of your chosen course will be charge at 100% of your course fee. Each learner can only transfer once between courses, and if they are unable to attend the course they transferred to, they are not eligible for a refund, even if they cancel more than 14 working days before the new course start date.
For all coaches on FA Level 1 courses
If you are enrolled on one of our FA Level 1 Coaching Awards and cannot attend the First Aid or Safeguarding Children aspects of the course, you will be charged full price for a place on a Stand Alone course.